Announcement

Collapse
No announcement yet.

You know you have a good company when...

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    You know you have a good company when...

    So when I bought my rifle I noticed Pelican made a case for it. For 300 bucks the case fit the Remington 700 like a glove. It had extra cut outs for the bi-pod and sling and magazines if you had a Remington PSS police variant. Well the case is rad. it's buoyant with the rifle in it. It's air tight. It has four double hinged locks. Tt has wheels etc... When I upgraded the rifle with the AICS 2.0 stock it didn't fit the case anymore. So I took a steak knife to the case foam and made it fit. The result is ok it just doesn't have that pro look to it. Not being satisfied with my handy work I emailed pelican with

    Hello
    I bought a Gun Cruzer case from you guys for my Remington 700. I love the
    case it's awesome. However I have one slight problem. Recently I
    upgraded my Remington 700 stock. I'm now the proud owner of a AICS 2.0
    stock. The AICS stock is made by Accuracy International. It's a very
    distinctive stock used primarily by the military. It's kinda that big bulky
    stock. It's completely awesome BTW. My problem is that now my gun
    cruzer case dosn't fit my new stock. Yes I modified it myself however my
    hand cuts just don't have that "Professional" Look. So I'm emailing you
    with a propisition. I'm curious as to two things.
    1. If I loaned you my rifle would you be intrested in making a template for
    a Remington with a AICS stock. If your intrested in such a thing my (cough
    cough) fee would only be a replacment foam piece(in AICS form) for my gun
    cruzer.
    2. If your not intrested in that what would it cost to ship my rifle to
    you and have you make me a new insert in the AICS shape?
    3. If you don't do that I guess I'll cry myself to sleep.
    Anyways if your intrested or not just email me back

    They replied today with

    Matt:

    Thank you for contacting CasesByPelican and for your kind words. We are very happy to hear of your experiences with our Gun Cruzer product.

    Upon reviewing your proposal, we hate to see a grown man cry! So we?ll go for option #1! Ship us your case with the gun and we?ll do a new foam cut out for you.

    Thank you,
    Chris
    How freaking sweet is that!!!

    #2
    Nice! Usually the answer you get is more like "You bought it and changed it so you're out of luck". Glad to see customer service still lingers.

    Comment


      #3
      Wow, that is really and truly great. And you'll have a pretty new foam insert now too!
      [img]http://img.photobucket.com/albums/v337/Igorod/troopdod.jpg[/img]
      [url=http://profile.xfire.com/trooper110][img]http://miniprofile.xfire.com/bg/co/type/1/trooper110.png[/img][/url]

      Comment


        #4
        Please let it be shiney!

        Ooooooo....SHINEY!
        [url="http://www.lolking.net/summoner/na/19030358"]Dracontius - North America - Summoners - League of Legends Statistics - lolking.net[/url] - My LoL stats etc

        [URL="http://signup.leagueoflegends.com/?ref=4b6dbfab44e82"]http://signup.leagueoflegends.com/?ref=4b6dbfab44e82[/URL] - Use link if you want to play League of Legends.

        Comment


          #5
          It is always nice to find companies like that. Now we just have to hope EA doesn't buy them.
          Apache

          Where do you put the Bayonet?
          Chesty Puller (upon seeing a flamethrower for the first time)
          I am all in favor of keeping dangerous weapons out of the hands of fools. Lets start with typewriters.
          Frank Lloyd Wright

          Comment


            #6
            Originally posted by Apache Warrior View Post
            It is always nice to find companies like that. Now we just have to hope EA doesn't buy them.
            Apache
            K3BASFM. "Lead, follow, or get out of the way."
            sigpic

            Support Cainslair. Donate here! Cain's Lair Forums

            Comment


              #7
              That kind of customer service is sometimes

              Comment


                #8
                Lets hope you get the rifle back.. ^^

                Comment


                  #9
                  It's always nice, in this day and age, to see a company that knows when to step the **** up. Well done.
                  [url=http://profile.mygamercard.net/Thrashdragon][img]http://card.mygamercard.net/gelsig/violet/Thrashdragon.png[/img][/url]
                  [img]http://img.photobucket.com/albums/v237/spikedz/TD_Latin.png[/img]

                  Comment

                  Cain's Lair Forums Statistics

                  Collapse

                  Topics: 26,184   Posts: 269,831   Members: 6,182   Active Members: 5
                  Welcome to our newest member, newiron09.

                  Today's Birthdays

                  Collapse

                  There are no members with birthdays today.

                  Top Active Users

                  Collapse

                  There are no top active users.

                  More Posts

                  Collapse

                  • Reply to BF4 new easter egg.. need to know moriss code
                    by newiron09
                    BTW on iOS use "Light Conversation", its an app from an artist...he spreaded it for light arrangements(stories in lights) in a city...propably...
                    15 Sep 2024, 09:24 AM
                  • Reply to Otterbox is 10 years old
                    by newiron09
                    Having tried many cases I've given up on expensive ones. Not convinced they are significantly better than an inexpensive gel case for 1/10 the money....
                    15 Sep 2024, 09:20 AM
                  Working...
                  X