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A brief scare with EVGA customer service.

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    A brief scare with EVGA customer service.

    Today I'm gathereing all the boxes, manuals, extra parts , etc.. and are getting them ready for my friend to pick up when I realized that I had not registered the GTX 580. I hopped on the EVGA forums to register it and it said that this product could not be registered and to call customer service. When I dialed the number I got a voice mailbox telling me that they were closed until Monday, this would put it at 31 days and drop the extended warranty. I was a bit chapped so I went to the forums and created the post below, made a voice mail ticket and sent an email. After the email was complete I noticed that there was a reply in the thread that sent me in the correct direction and the whole issue was resolved. Aapparently someone had registered the wrong number. Phew...


    Cant register my GTX580 and I only have two days left...
    [img]https://farm5.staticflickr.com/4373/35734799443_53cb20ef13_z.jpg[/img]


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    #2
    that is a good customer service !
    K3BASFM. "Lead, follow, or get out of the way."
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      #3
      Glad they sort it out.

      Comment


        #4
        EVGA are pretty good guys. Pity however that they don't offer their lifetime guarantees outside of N.America.

        Comment

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