Computer will not shut down

[Hammy]

I have a hang issue when I try to shut down at XP Pro's "Saving Settings" Window.

Anyone have any reccomendations other than pulling out the plug?

[K PhaNTOM]

Clean it up? Defrag? What was the last thing you have done with the computer before the issue?

[Savage_Hobo]

Have you changed any security settings recently? Do you have the "clear page file at shutdown" set? That could make it hang... also are you running SP2 or SP3?

[grimjo]

i donno if its the same problem but i have xp sp2 and when i go start programs shutdown it does nothing and no programs respond so i have to hit cntr+alt+del and go to shutdown that way. donno if thats helps don't have xp pro

[Trooper110]

I'd just do a hard shut down. Or let is sit overnight and see if anything changes, then do a hard shut down, heh.

[Hammy]

It shuts down. But it takes a long time to complete whatever it is doing.


I'm thinking it may be Zone Alarm. I just remembered that they had an update this weekend.

[mapes]

Maybe time to look for ad/spyware? Just a thought.

[{CLR} Naillik]

If that happens to mine, I yell at it, then press the button. It's worked 4 times... Though the button I pressed was the power bar button

[{CLR}geneSW]

spybot, ad-aware, and isntead of zonealarm try avg for your anti-virus... been using it for years with no problems, if it's still doing it after all that... a hi-jack this report as well just to be sure.

[Warhead]

Try to shut it down one more time, let it hang for a few minutes. Take note of the time when you go to shut down.

After getting it back up, take a trip to the event viewer:
Start>Control panel>Administrative tools>Event viewer.

Look under "Application" and then "System" for errors after the time you initiated the shutdown and before you restarted, post them.

[Sirex]

Sounds like your profile is not unloading, thou thats just one cause of the 'stalling' may be other things.

[Hammy]

The recent update from Zone Labs was fubar.
Upon uninstalling it, the shutdown problem went away.

On top of that, you should see some of the s--- that AVG found on my PC.
I'm just sitting here in awe that a free tool would be effective.

~Hammy

[K PhaNTOM]

*Shuts down all connection to the spy-cams in Hammy's house, especially the bedroom*

Glad u have it working again!

[DougBob]

The recent update from Zone Labs was fubar.
Upon uninstalling it, the shutdown problem went away.

On top of that, you should see some of the s--- that AVG found on my PC.
I'm just sitting here in awe that a free tool would be effective.

~Hammy

Good one Hammy, now that you mention it, that's why I quit using ZA. I used it for years and a couple years ago they came out with a major update that started this issue. I guess it's back

[Thrashdragon]

If you have any other problems getting it to shut down: