Got an excel problem for you guys

[Mobojo]

I work in a tech support office for the business department up here at RIT. Tech support got an email from one of the lab assistants that supposedly when you print the Excel solver function once it works fine then when you try to print a second time it gives an insufficient memory error. Anyone seen this before?

[scooter]

sounds like a prob with the printer more then excel itself.Never seen it b4 myself.

[BigTwinky]

I use Excel quite often and have never heard of this problem.

I agree with scooter, it sounds like more of a printer problem than an Excel problem

[Mobojo]

Ok, guess I got the info wrong.

Guess when you run the solver and have it generate an answer report sometimes you get an error for the insufficient memory. Guess it even happens when you reboot.

[Mobojo]

Ok, here is what I know and what me and my boss are thinking. On excel with the solver part, you can run it once and then sometimes when you try to run the same one again it gives an insufficient memory error. It doesnt do it for each solver program and there doesnt seem to be a pattern as to which ones get hit. It also persists even if you reboot the PC. The desktops are running XP and there are 4 gb of ram in them. I know XP will ignore most of the 4th gb but my boss was thinking that maybe the solver tries to use the upper portions of the ram so it doesnt bog down the normal functions that are using the lower part of the ram. If it is using the upper part of the ram then he thinks it may be trying to write to the part of the ram that isnt recognized by XP. Does this sound like a possible cause and also if there a way to actually disable that last gb instead of pulling it out because all the computers are hooked up to fiber and we dont want to have to pull out the ram from 60+ computers. Thanks.

[DougBob]

Give us a little more to go on. What version of excel is it 2007, 2003? It the spreadsheet that's causing the problem large, small, etc.

[DougBob]

Oh and the exact error message if possible.

[Mobojo]

Excel 2007, a pretty good sized spreadsheet, im not sure what the error message is. I think Monday me and my boss are going to rig up a test box with only 3 gigs of ram in and try to replicate the error.