Welcome to the cutting edge of a new game folks!!
Here are issues other players and Admins are talking about now:
Here is a summary of the current hot topics that we have been seeing in our support systems and community forums. We will do our best in keeping this list up to date and to add additional topics to this list as they come. Feel free to reply to this thread but be sure to keep things as constructive as possible. We have a direct line into Treyarch for any and all issues that we see and they are listening loud and clear.
Please keep support specific questions to support tickets, we will not be able to offer sufficient support through the forums at this time.
- Can't find my server in the browser
Due to huge volume of traffic that is occurring on the back-end systems, a temporary fix was put into place to randomly limit the amount of servers that are listed on the browser. This is a temporary fix and we will provide an update once it has been fixed.
- Can't connect to my server using the RCON Tool
We have been getting reports that there has been connection issues between the RCON tool and servers. We are still investigating this issue and hope to find the root cause shortly.
- My hostname gets overwritten after setting it in the RCON Tool
A fix for this should be coming in on 11/10/2010. Changes to your hostname via the my.gameservers.com control panel will work through the same mechanisms as the RCON Tool which will in turn preserve any hostname changes that you make even on reboot.
- Servers crashes
We have seen a few reports of server crashes, but compared to the quantity of servers that have been deployed, the percentages are low. However, logs will be examined on all reported cases in order to isolate any possible issues.
- Server Lag
Reports of lag occurring in game has been reported and we are taking a very serious look into this. From a server perspective, we do not see any evidence of any resource utilization issues on the hardware that the servers are running on. There has been questions regarding our hardware and to address that, each server that is running Black Ops is brand new built specifically for Black Ops.
Here are issues other players and Admins are talking about now:
Here is a summary of the current hot topics that we have been seeing in our support systems and community forums. We will do our best in keeping this list up to date and to add additional topics to this list as they come. Feel free to reply to this thread but be sure to keep things as constructive as possible. We have a direct line into Treyarch for any and all issues that we see and they are listening loud and clear.
Please keep support specific questions to support tickets, we will not be able to offer sufficient support through the forums at this time.
- Can't find my server in the browser
Due to huge volume of traffic that is occurring on the back-end systems, a temporary fix was put into place to randomly limit the amount of servers that are listed on the browser. This is a temporary fix and we will provide an update once it has been fixed.
- Can't connect to my server using the RCON Tool
We have been getting reports that there has been connection issues between the RCON tool and servers. We are still investigating this issue and hope to find the root cause shortly.
- My hostname gets overwritten after setting it in the RCON Tool
A fix for this should be coming in on 11/10/2010. Changes to your hostname via the my.gameservers.com control panel will work through the same mechanisms as the RCON Tool which will in turn preserve any hostname changes that you make even on reboot.
- Servers crashes
We have seen a few reports of server crashes, but compared to the quantity of servers that have been deployed, the percentages are low. However, logs will be examined on all reported cases in order to isolate any possible issues.
- Server Lag
Reports of lag occurring in game has been reported and we are taking a very serious look into this. From a server perspective, we do not see any evidence of any resource utilization issues on the hardware that the servers are running on. There has been questions regarding our hardware and to address that, each server that is running Black Ops is brand new built specifically for Black Ops.
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